From: Jessamyn West
Subject: personal property processing office?
Date: Wed, 3 Feb 1999 00:02:35 -0800 (PST)

I think it's called the Personal Property Processing Office
but here's some notes anyhow...

HOUSEHOLD EFFECTS OFFICE
[http://www.guam.navy.mil/housing.htm]
Household Effects office is operated by the Fleet and Industrial
Supply Center at COMNAVMARIANAS. This office makes arrangements
for the arrival and departure of household goods and shipment of
privately-owned vehicles. The phone number for household goods is
333-2045/2049 and for POVs is 339-2205

[if you were moving to Guam]


Documenting and reporting loss and/or damage 
[http://www.spacecom.af.mil/jppso/outbound.htm]

Knowing what to do when your personal property is delivered 
will help you receive compensation for any damage to or missing
items you discover. At the time of delivery, the carrier will 
give you five copies of a two-sided pink DD Form 1840/1840R (Notice
of Loss or Damage). 

All damage and/or loss plus estimated dollar amount of loss 
and/or damage you notice at delivery should be identified on 
the front side of the DD From 1840 by inventory number, name of item,
and type/extent of damage or loss.

The carrier will give you three of the five copies of the 
completed form which you and the carrier and sign. As soon 
as possible, but not later than 70 calendar days after delivery, you must 
examine every item in your shipment and record any additional 
damage or loss which was not noted at time of delivery on the reverse 
side of the form (DD Form 1840R) by inventory number, name of
item, and type/extent of damage or loss. You must delivery 
those three copies of the completed form to the Claims 
Division of the Office of the Staff Judge Advocate, within 
70 calendar days of the delivery. Claims personnel will retain 
two copies. The third copy will be returned to you, stamped with 
the date received, for your use when you submit your claim.

If you submit a claim against the United States Government for 
damage and/or loss of your personal property during shipment, and
there are items on the claim which you have not previously 
identified on the DD Form 1840/1840R, or the DD Form 1840R is not
received by the claims office with 70 calendar days of delivery, 
a reduction in the amount payable on your claim may result. If you
file a claim within 70 calendar days of delivery, make sure the 
DD Form 1840/1840R reflects all the missing and/or damaged
items.

Maybe the Statue of Limitations is Up...?
[http://www.hanscom.af.mil/JPPSO/itsymv.htm]

If you sustain loss or damage to your personal property, 
promptly contact the claims office for assistance. You 
must allow inspection of the property by both the government 
and the carrier at ether's request. Do not dispose of any 
damaged items until the damage has been inspected by all 
authorized parties or you have been instructed to do so by the 
claims office. You may dispose of mildewed or smoke-damaged 
items as soon as the claims inspection is completed. For other 
damages, you may be required to keep the articles until your 
claim is settled, at which time some items may have to be 
disposed of through salvage channels. Your claims
office can advise you. 

Your claim against the government must be received by 
a claims office within two years of the date of 
delivery. Filing your DD
Form 1840/184OR is not the same as filing a claim. 
Army personnel with multiple deliveries on the same shipment 
must get their claims in within two years of first delivery. 

To assure prompt settlement, file claims as soon as possible. 
Keep in mind that you cannot legally receive double payment 
for the same damage. Should this happen, you are responsible for 
returning any overpayment to the government.